This was the story they told about Veritech's beginnings: Once upon a time, back in '96 when Alex and Milton were grad students, they stayed up late finishing a paper, and they decided to order takeout. They started shuffling menus, and just as they settled on Thai food and began debating between Shrimp Delight and Shrimp in Love, a new paradigm for large-scale data storage and retrieval came to them. Each cache of data should have a take-out menu.
"Very funny," Milton said, but Alex wasn't joking. They met Emily, who saw the potential of a new data-storage paradigm, which was ingenious and elegant, and she drafted a business plan. Within months, Alex developed V.0, Milton found the first clients, and Emily organized the company.
The true story of Veritech's beginnings was complex and technical, and had more to do with the paper Alex and Milton had been writing than the collection of take-out menus. They had not debated which sort of shrimp to order, because Alex was allergic to shellfish. Nor had they simply met up with Emily. She had come to them looking for an infrastructure project. But it was the business with the take-out menus that reporters fixed on. A take-out menu with numbered specials was something every interviewer could visualize, an endearing symbol for a couple of brilliant students brainstorming late at night. Veritech's goal was to become the biggest Web-based data-storage company in the world, but its origin myth was all fun and games, as if once upon a time some guys got together and said, "We've got enough talent here. Let's put on a show!"
There had been freedom in the early days, a sense of unlimited possibility, but with each new round of funding, Alex and Milton and Emily felt more constrained. They had to answer to VCs on their board, particularly to the forty-one-year-old Bruno, with his fair hair and sunburned brow. Bruno was Swiss, and he had worked at Xerox and at Apple before moving to Sirius Venture Partners. He cycled competitively, stayed late, and woke early to shoot out e-mails to everyone, "trying," as Milton put it, "to give us marching orders for the day." As they filed for their blockbuster IPO, Bruno's pronouncements and e-mail warnings intensified. "Sensitive time! Remember, we are making an important transition which requires the utmost care. There will be many visitors in the building. Please be discreet in elevators and public spaces."
Of course everyone down to the secretaries knew that this was a sensitive time. Emily had braced herself for arrogance and gloating, a sense of entitlement at the company, but in fact, the ethos was the opposite—one of indebtedness to investors, to underwriters, to the world. With floodgates of cash about to open, everyone felt enormous pressure to produce the next new thing. Veritech stored data for more than one hundred corporate clients, ranging from monumental Microsoft to newcomers like Bluefly, but on the eve of the IPO, Emily began to understand what no one wanted to admit: at the moment, Veritech's real customers were their underwriters, their true audience the analysts poised to examine the company from head to toe, and ultimately Veritech's true product had nothing to do with data storage. What Veritech offered the public was its stupendous expectations.
"We need a new idea every week," Alex complained.
And Emily said, "Well, yes." And then, more thoughtfully, "A new idea is practically built into our share price."
From the book, The Cookbook Collector by Allegra Goodman. Copyright 2010 by Allegra Goodman. Reprinted by arrangement with The Dial Press, an imprint of The Random House Publishing Group, a division of Random House, Inc. All rights reserved.